General

Billing, how-to guides, features, and more.

66 articles in this collection
Written by Hideko, Fomo, Ryan Kulp and 3 others

Display Fomo Notifications in a Specific Order with Flows

Tell a story with your Fomo notifications and guide your customers to checkout with this new feature!

Written by Janice
Updated over a week ago

Getting Started

Getting started with Fomo [Video Guides]

An introduction to Fomo's product and features.

Written by Fomo
Updated over a week ago

The guide to setting up Fomo

Completing your Fomo setup and an introduction to features.

Written by Hideko
Updated over a week ago

Do I need to update my Privacy Policy or Terms of Service to use Fomo?

Not legal advice, but friendly information about how we approach digital data collection liabilities.

Written by Ryan Kulp
Updated over a week ago

How to sanitize your event data

Add filters and rules to sanitize your Fomo notification data in seconds.

Written by Ryan Kulp
Updated over a week ago

Integrating Fomo with Google Tag Manager

How to set Fomo up on Google Tag Manager.

Written by Fomo
Updated over a week ago

Only show certain products on specific pages

This guide uses ClickFunnels as the example integration.

Written by Fomo
Updated over a week ago

What are the best Fomo display settings?

Recommendations for Fomo Settings.

Written by Fomo
Updated over a week ago

Disable Fomo on specific pages

How to hide Fomo notifications on a page by page basis.

Written by Fomo
Updated over a week ago

Pausing Fomo Notifications

How to pause Fomo on your live site temporarily.

Written by Fomo
Updated over a week ago

What is the red "not showing" stamp?

How to fix the red stamps on your Events tab.

Written by Hideko
Updated over a week ago

Fomo Roundups for Ecommerce

Show off how many people bought a product in the last X hours.

Written by Fomo
Updated over a week ago

Creating a Page Rule

Customize Fomo notifications by page path.

Written by Fomo
Updated over a week ago

Billing

[For Shopify users] How to upgrade or downgrade your plan

For users who installed after March 2021.

Written by Hideko
Updated over a week ago

Understanding your Shopify bill

See a Fomo charge on your Shopify bill right after you've cancelled? See "usage fees"? Confused about the billing dates? Here's more detail.

Written by Fomo
Updated over a week ago

Pricing for high volume users

Transparent solutions for busy websites.

Written by Ryan Kulp
Updated over a week ago

How Support Credits Work

Get paid to help make Fomo better.

Written by Ryan Kulp
Updated over a week ago

How are pricing tiers calculated?

Why plans are based on Fomo notification volume.

Written by Fomo
Updated over a week ago

Over my notification limit - now what?

What to do when you reach your Fomo notification count maximum.

Written by Fomo
Updated over a week ago

How to cancel your Fomo account

Instructions for how to cancel Fomo and stop billing.

Written by Fomo
Updated over a week ago

Where to locate your PayPal invoice

How to export invoices for users paying via PayPal.

Written by Fomo
Updated over a week ago

How to cancel PayPal

Cancel your PayPal subscription.

Written by Fomo
Updated over a week ago

Events and Templates

Events vs Templates

What is the difference between Events and Templates?

Written by Fomo
Updated over a week ago

Advanced template actions (template connectors)

Copy or move events between templates.

Written by Fomo
Updated over a week ago

How avatars work

How Fomo derives customer avatars.

Written by Fomo
Updated over a week ago

How to use Template Actions

Hide or customize events by product title, customer name, and more through Fomo Template Actions.

Written by Fomo
Updated over a week ago

Will Fomo slow down my website?

How does Fomo effect your website page speed and load performance?

Written by Fomo
Updated over a week ago

Using Markdown in Fomo Notification Templates

How to customize your Fomo notification message.

Written by Fomo
Updated over a week ago

Using Filters in Templates

Modify Fomo notification messages with intuitive pseudo-code.

Written by Fomo
Updated over a week ago

How to use Capture Ratio

Fine-tune the volume of different types of Fomo notifications to give your website visitors a better experience.

Written by Ryan Kulp
Updated over a week ago

Troubleshooting

How to filter out spam reviews, orders, and more

Getting spammed? Hide the spam notifications from display!

Written by Hideko
Updated over a week ago

Why can't I see my Fomo changes live?

What to do when changes to your Fomo notifications are not reflected on your live website.

Written by Fomo
Updated over a week ago

Fomo not working on WordPress (Caching)

Info on browser caching + some specifics for Wordpress sites.

Written by Fomo
Updated over a week ago

Ultimate Troubleshooting Checklist: Fomo notifications are not showing

Self-guided troubleshooting checklist for Fomo notifications that are not displaying on your website.

Written by Fomo
Updated over a week ago

Can't find what you're looking for?

Email us with your inquiry to generate a support ticket.

Written by Fomo
Updated over a week ago

No conversions showing in dashboard

How to troubleshoot an empty dashboard.

Written by Chris Bacon
Updated over a week ago

Why isn't my Theme Editor selection working?

How to troubleshoot Fomo notification theme changes.

Written by Fomo
Updated over a week ago

Edit Your Fomo Notification with Custom CSS Overrides

Advanced tips to improve the look and feel of Fomo on your website.

Written by Ryan Kulp
Updated over a week ago

What to do if another widget is hiding Fomo

How to display Fomo on top of your other widgets.

Written by Fomo
Updated over a week ago

Blocked Resources in Google

What does it mean if Fomo is shown as a blocked resource in Google.

Written by Fomo
Updated over a week ago

Will Fomo conversions affect other app's conversions?

How conversions are tracked.

Written by Fomo
Updated over a week ago

GDPR Info

Links to our DPA, which defines GDPR terminology and our subprocessors.

Written by Fomo
Updated over a week ago

Agencies and Affiliates

Refer a friend, get $19 credit

Get Fomo for free by referring your friends!

Written by Hideko
Updated over a week ago

What is the Fomo Agency plan?

Learn about our specially designed plan for marketing agencies.

Written by Ryan Kulp
Updated over a week ago

Create and Manage Teams

Give clients and partners access to specific websites in your account.

Written by Ryan Kulp
Updated over a week ago

Affiliate Partners Terms and Conditions

Rules and FAQ for the referral partner program.

Written by Ryan Kulp
Updated over a week ago

Partners newsletter how-to

Steps to write a simple, high converting offer for your subscribers.

Written by Ryan Kulp
Updated over a week ago

Partners blog post how-to

Learn how to rank your Fomo promotional post on Google.

Written by Ryan Kulp
Updated over a week ago

Partners webinar how-to

Talking points to communicate our value to your audience.

Written by Ryan Kulp
Updated over a week ago

Partners promotion video how-to

Learn how YouTubers make promotional videos about Fomo.

Written by Ryan Kulp
Updated over a week ago

Advanced Features

2 ways to display social proof

Fomo has 2 methods for showing off your social proof messages.

Written by Hideko
Updated over a week ago

Hide Fomo based on CSS selectors

Example: Use a Page Rule to hide notifications whenever a page overlay cart is displayed.

Written by Hideko
Updated over a week ago

Fully customize your notifications with CSS

What's possible with the CSS Theme Editor?

Written by Hideko
Updated over a week ago

How to activate geo-targeting

Show off notifications by location.

Written by Hideko
Updated over a week ago

Things Fomo doesn't do, and why

Countdown timers, out of stock alerts, and more.

Written by Ryan Kulp
Updated over a week ago

Fomo Inline (beta)

Add Fomo social proof messages as static HTML text to your website.

Written by Klemen Nagode
Updated over a week ago

Embed Fomo Portal on your website

Beta feature for power users.

Written by Fomo
Updated over a week ago

Embedding Fomo in a Javascript-Only Environment

Tutorial for website builder apps that don't allow HTML tag injections.

Written by Ryan Kulp
Updated over a week ago

How to upload curated ad lists

Guide for customers in the shared audiences BETA.

Written by Ryan Kulp
Updated over a week ago

Enable Language Translations

Configure Fomo notifications to use your visitor’s desired language.

Written by Fomo
Updated over a week ago

Change your Fomo Notification Default Language

How to debug the language translations feature.

Written by Fomo
Updated over a week ago

Dashboard and Analytics

A/B Testing Fomo

How to test whether Fomo is increasing conversions for your site.

Written by Hideko
Updated over a week ago

Connected Google Analytics but no conversions showing in dashboard?

In-depth guide to making sure your Google Analytics goals are set up properly to track Fomo conversions.

Written by Fomo
Updated over a week ago

Why connect Google Analytics to Fomo?

An ode to data driven marketing and ROI.

Written by Ryan Kulp
Updated over a week ago

Track Fomo conversions in Google Analytics

Measure conversions with Google Analytics.

Written by Fomo
Updated over a week ago

Tracking Fomo Conversions with Google Analytics Enhanced Ecommerce

Guides for Google Analytics Enhanced Ecommerce.

Written by Chris Bacon
Updated over a week ago