All Collections
General
Troubleshooting
How to filter out spam reviews, orders, and more
How to filter out spam reviews, orders, and more

Getting spammed? Hide the spam notifications from display!

Fomo avatar
Written by Fomo
Updated over a week ago

Are spam bots posting unsightly reviews on your website? Do you want to prevent test sales from becoming Fomo notifications?

You can do this via a Template Action.

Step 1

Locate your template by navigating to the Notifications tab, locating the template you want to use for this filter and clicking 'edit'.

Step 2

Click the Action tab:

On this next screen, enter the text you want to use to avoid creating Events. The example below filters out Events where the {{ first_name }} variable contains the term "Bot":

Step 3

That's all!

This will remove all Events that match your Action. We can see all removed events from the Events page under the Removed Events tab. The red labels will help you determine why each Event was removed from the feed:

Note: if you are not sure which variable to use or which text to filter out for this Template Action, then navigate to your Events tab, hover over one of the spam Events, and click "edit".

This view will show you the exact values for each variable so you can decide how you want to set up your Template Action.

Still need help? Contact support via live chat or email us at hello@fomo.com.

Did this answer your question?