All Collections
Integration Guides
BigCommerce
I can't see any of my BigCommerce orders
I can't see any of my BigCommerce orders

Increase your BigCommerce Order Threshold.

Fomo avatar
Written by Fomo
Updated over a week ago

Fomo defaults to show your last 30 days' of online purchases.

If you have orders outside that range, you'll need to increase the Order Threshold in the 'Design & Settings' tab within your BigCommerce account.

This will trigger a new order import and you'll see your newly scoped Fomo notifications in your Events tab within your Fomo account. If you still don't see your orders in the 'Remove Orders' tab, let us know.

Did this answer your question?